Catherine NicholsCatherine Nichols

Senior Director of Accessibility Programs at Salesforce

Catherine Nichols an experienced disability rights advocate and the Senior Director of Accessibility Programs Salesforce. She leads the Office of Accessibility, a team striving to ensure our products, workplaces, and virtual experiences are accessible to all. 

She's also the Vice President of the Abilityforce Employee Resource Group, a global network of employees with disabilities and their allies who work together to transform the perceptions and elevate the status of people with disabilities.

Outside of work, Catherine lives in San Francisco, with her husband, 3 daughters, and her curious kitten Snacks!

Connect with her on LinkedIn.

Takes part in

May, 21 8:00 PM CEST
Stage 1
Panel Discussion

How can Universal Design Benefit Companies and Attract More Customers

The inclusive design aims to cater to the full spectrum of human diversity. This extends further than accessibility, which focuses on users with special needs or disabilities. Yet, for many tech products and services, even accessibility remains a design afterthought today.

Having a multitude of user experiences for separate apps and other design spaces, such as for people with visual impairments and those without, is less efficient and not cost-effective. Not only that, it separates users according to their weaknesses and strengths. Instead, producing a universal interface for customers regardless of their abilities can unite by design.

So how can companies shift from separate accessible design to a universally inclusive interface?

Our speakers will consider the following topics in this panel:

  • The economic rationale of inclusive design: Does it always have to be expensive?
  • Principles and tips for applying universal design
Filipe Roloff Global Diversity & Inclusion Lead for Lifetime Customer Experience at SAP and Co-founder & Lead of Pride Connection Brasil
Catherine Nichols Senior Director of Accessibility Programs at Salesforce