THE EVENT ON ACCESSIBILITY IN BANKING - AS IT HAPPENED

The event, “Banking for Everyone: Arising Accessibility Trends and Financial Services” was held on the Global Inclusion Online Forum (GIOF) platform on November 18, 2021.

This live event started with a panel discussion featuring Global Heads of Accessibility and Digital Experience Senior Executives from some of the global leaders of banking accessibility: Bianca Prins, Global Head of Accessibility at ING Bank, Malintha Fernando, Global Head of Digital Experience and Accessibility at HSBC, Catherine Tunney Braeken, Director Client Accessibility at CIBC, Meg O`Connel, Founder & CEO of Global Disability Inclusion, Disability Inclusion Expert, Robert Hsu, Senior Manager, Digital Experience & Accessibility at HSBC, Lynn Wehrman, President & Founder at WeCo Accessibility Services, Juan Olarte, CEO at Digita11y Accessible, Wendy Lockyer, President at Accessibil-IT Inc. During the event, they shared their case studies, results, and plans to make banking and financial services more accessible by developing their accessibility and inclusivity features and implementing their main accessibility principles in banking.

The panel discussion was followed by presentations, where the event`s experts covered the topics about new standards of accessible banking cards, navigating the challenges of PDF and other digital document accessibility, and prospects brought by accessible services. Attendees were able to participate in the Q&A sessions with the speakers and network with accessibility experts and executives from around the world.