Banking for everyone: Arising accessibility trends in the banking and financial services industryOctober 21, 2021 • 11:00 CET

Accessibility is becoming an essential step in business development for organizations that provide services to people. Banks and financial service providers are not an exemption. Around 20 % of the population is disabled. Moreover, all of us will meet accessibility obstacles at some stage of our lives. This means that banks and financial institutions that are not developing their accessibility and inclusivity features could be losing those potential customers.

This event will help you to understand the main accessibility principles in banking and learn how to implement them into your business. Our top industry experts will share their knowledge and insights about effective accessible banking websites and apps that help to attract new customers and retain those who are already on board. You will also learn about the legal aspects of inclusion and accessibility in banking, which will help you minimize the risk of getting involved in accessibility litigation.

And, finally, you will get all the necessary information needed for promoting your institution’s accessibility features to enlarge your customer base and increase lifelong customer value. Join us to become accessible and inclusive!


Learn how to:


Agenda

Oct, 21 4:00 PM CET
Panel Discussion

The multiplying effect of accessibility in the banking industry

  • Why is accessibility a must for a modern banking service?

  • How can accessibility attract new customers, including those who don’t use accessibility features?

  • How can accessibility increase employee and customer loyalty?

  • How can accessibility affect a bank’s reputation?

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Oct, 21 5:00 PM CET
Presentation

Web Content Accessibility Guidelines explained for the banking industry, serving people with visual, auditory, motor, or cognitive disabilities

  • Learn how to prevent legal complaints by integrating Web Content Accessibility Guidelines (WCAG) into your services
  • Learn how to increase the overall user experience and satisfaction by making your websites more inclusive
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Oct, 21 5:30 PM CET
Presentation

Ensuring the inclusivity and usability of banking app features and updates

  • Learn how to stay up to date with inclusive usability features and innovation

  • Ensure that your banking website and app features are accessible and easy to use for everyone

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Oct, 21 6:00 PM CET
Presentation

Using AI technology and voice-based tools for better accessibility

  • Learn about how AI technology and voice-based tools can make your financial services more accessible for people with different kinds of disabilities and/or limited mobility

  • Get access to exciting insights about the future of innovation and technology for banking and financial inclusion services

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Oct, 21 6:30 PM CET
Presentation

Promoting accessibility features to enlarge customer base

  • Learn how to promote your services and attract new clients by developing inclusive banking features and innovations, including accessible services in your marketing and brand strategies for sustainable growth
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Pre-register

If you are interested in attending the event, please leave your email for us to notify you once the full speaker lineup is confirmed.


Organizations who attended our events

Moody'sSun LifeIBMIKEAMindGymSAPMicrosoftGitLabAmazonBBCPfizerBarillaEY


What attendees say about our events

“I indeed had my expectations really high, but it was way better than what I expected. […] I ended up after 3 h with almost 5 full pages of a notebook filled with quotes from the panelists. Connected with more than 100 people, meetings, booth fairs…”
Patricia Souza, D&I expert from Luxembourg

“Thoroughly enjoyed the conversation and all the questions — encouraged by the momentum from fellow panelists and the audience!”
Rebecca Hershey, Human Rights Campaign

“Great panel! Even as the moderator, I can’t wait to go back and listen to the recording to fully capture all the wisdom and practical insights shared by our panelists”
Bernardo Ferdman, Ferdman Consulting

Interested in partnership opportunities?

Initiate new business relationships, increase brand awareness and establish your company as a thought leader in the industry.

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