Banking for everyone: Arising accessibility trends in banking and financial services • November 18, 2021
Learn from global pioneers of accessibility in banking and financial services

Robert Hsu Robert Hsu

Senior Manager, Digital Experience & Accessibility at HSBC

Robert currently occupies the position of Senior Manager in Digital Experience and Accessibility for HSBC. He advocates inclusive and accessible digital experiences for culturally and linguistically diverse communities of all abilities and disabilities, to empower everyone to adapt to the world around and achieve more.

He is also in the advisory committee of the Hong Kong Web Accessibility Recognition Scheme 2022-23, organised by the Hong Kong Internet Registration Corporation Limited (HKIRC) and co-organised by the Office of the Government Chief Information Officer, with the Equal Opportunities Commission as the independent advisor. It aims to encourage local enterprises and organisations to adopt accessibility design in their websites and mobile applications, and to join hands in building an inclusive society.

Takes part in

Nov, 18 5:00 PM CET

Let’s Talk Accessibility: HSBC’s ambition and the opportunity

Ambition: To be the most digitally accessible bank
  • Age-friendly Banking
  • Design for neurodiversity
  • Digital accessibility program

Opportunity: How HSBC unlocks the power of technology to enable greater accessibility

  • The journey from compliance to providing a great experience through research and insight-led inclusivity
  • Accessible by design & innovation
  • Ensuring no barriers stopping disabled colleagues from thriving at HSBC or limiting their productivity and contribution
Robert Hsu Senior Manager, Digital Experience & Accessibility at HSBC
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